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Responsible Generative AI Use in Secretarial Work

See how generative AI fits into secretarial work, from emails and minutes to briefings, travel and scheduling. The course also covers privacy, verification and human review before sharing work.

Live session

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See the full outline, latest price and registration details.

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Format
In person
Time
Five days online/classroom
Tools
AI copilots, Generative AI, meeting assistants
Language
English

What you’ll learn

  • 10 modules: gen-AI in secretarial work
  • Reusable prompts
  • Email/agendas/minutes/briefings
  • Verification and human oversight
  • Governance/ethics
  • Privacy/security
  • Scheduling/travel
  • QA
  • Emerging copilots/multimodal/meeting tools
  • Final responsible-AI project.
  • Emphasis on hallucinations, bias, confidentiality, cybersecurity, compliance and review before distribution.

What does the learning look like?

  • Realistic admin simulations, exercises, cases and a practical responsible-AI project/action plan
Example to try

Get from reading to a useful brief

  1. 01Start with

    A question and a few documents

  2. 02Make a first pass

    An answer with supporting evidence

  3. 03Make it yours

    Open the references and check the claims

Use a fictional example to practise the workflow.

Cost, access and setup

Course cost

  • Online USD 900
  • Nairobi USD 1,500
  • Mombasa USD 1,750
  • Kigali USD 2,500.
  • Dated public prices
  • Includes group discounts for requested locations.

What you’ll need

  • Secretaries/EAs/admin assistants, office managers/coordinators, HR/project/records support and other executive/admin support

How you’ll learn

  • Five days online/classroom
  • Theory, workshops, simulations, practical exercises, discussions/cases and manuals
  • Public cohorts through July 2027.
  • Five days online/classroom
  • Theory, workshops, simulations, practical exercises, discussions/cases and manuals
  • Public cohorts through July 2027.

Certificate

  • Provider certificate
  • Upskill certificate on completion per provider

Class dates

DateWhereSessionListed fee
January 4, 2027Nairobi, KELive session1500 USD

Check the course page for the latest dates and total price.

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