What you’ll learn
- AI fundamentals and role change
- Distinguish AI from macros, rules and RPA.
- Prompting for summaries, translations, email/letters/minutes/presentations/decision papers and output checking.
- Copilot across Outlook/Word/Excel/PowerPoint/Teams
- Calendars, meeting transcription/actions, To Do, OneDrive/OneNote/Forms and Excel analysis.
- Research/management briefings, documents/knowledge bases, business travel, expenses, client communications, reports and recurring tasks.
- Build custom prompts, GPTs/Copilot agents and secure workflows
- Confidentiality, company data and responsible use.
What does the learning look like?
- Provider offers custom exercises using company tools and real tasks
- Participants may bring examples
- Develop custom prompts, templates, workflows and next steps.
A calmer inbox
- 01Start with
A long email thread
- 02Make a first pass
A short draft + next actions
- 03Make it yours
Check names, dates and promises
Use a fictional example to practise the workflow.
Cost, access and setup
Course cost
- The course fee is available on request
What you’ll need
- EAs, management/team assistants, office/project assistants and staff supporting leaders.
- Beginner through experienced
- No AI technical knowledge required
- Basic Office helpful but not required.
How you’ll learn
- One- or two-day course
- Munich, online or in-house, by request.
- Page dated 28 Sep 2026
- Digital participation certificate.
- One- or two-day course
- Munich, online or in-house, by request.
- Page dated 28 Sep 2026
Certificate
- Provider participation certificate
- Digital Certificate of Participation listed
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